Don’t hold back when it comes to vetting your roofer. Miscommunication, unexplained delays, and lack of organization can make the whole process a nightmare. Your costs may even go up due to inefficiencies.
By asking the right questions, you will find the roofer for you. Roofing is an issue of home security and safety, so go through each question thoroughly and take your time.
Key Takeaways:
- The right contractor delivers quality workmanship that lasts.
- The right roofer clearly communicates what you need to replace or repair and what it will take.
- Your roofer should be able to explain different options to you.
- A professional appearance and credible references help you decide.
- The right contractor gives you lasting solutions.
1. Do They Consistently Communicate with You?
Your contractor should quickly and consistently communicate with you. They should not only respond to inquiries for quotes and services, but be willing to dialogue with you every step of the way. The more vague they are, the less dependable they are likely to be.
When your roofer communicates well with you, your project can stay on track and you can plan your life around it. You also get to consider all your options and make optimal decisions for your home. Royalty Roofing commits to communicate clearly and quickly, from the beginning to the end of the process.
Quick Tip: Ask your roofer general questions about the process and different services, not just cost. How quickly and how well they reply will give you insight on their communication.
2. Do They Provide You with Multiple Options?
There are often many different ways to tackle your project. A good contractor should provide multiple options, with their pros and cons, and also provide you with time to review them.
They should be willing to answer more questions, and provide timelines that respect your decision-making process. In this way, you can be confident that you are making the best possible decision for your home.
Royalty Roofing knows that both personal and professional factors enter your roofing project decisions. We present various options, answer your questions, and give you time for a final decision.
Quick Tip: Ask about different options freely. Good contractors fill in the blanks and respect your process.
3. Are They Trustworthy?
Trust is a big part of choosing a roofer, not just because of the return on your investment. Your roof keeps your home and your things safe for years, if done right. When your contractor is trustworthy, you won’t experience hidden costs, payments unaccounted for, or confusing timelines.
Royalty Roofing takes every step to ensure credibility and trustworthiness in every stage of the process. References and positive reviews speak for themselves. With a solid work ethic and consistently transparent communication, trustworthiness is our top priority.
Quick Tip: The more detailed the review, the most trustworthy the contractor. Feel free to reach out about projects that are similar to yours.
4. Are Their Projected Timelines Sustainable?
A good contractor requests all needed information before setting a sustainable timeline that falls in line with your plans. They inspect your roof, consider the needs, and provide various timelines that match different options.
Reliable roofers take into account the disruption of your daily home life and routine. They adjust timelines as needed, and project them in such a way that you are still able to maintain as much of your lifestyle as possible.
Quick Tip: Every contractor should be able to give you both timelines and a breakdown of the repair or replacement process. If there is no clear start date or end date, you will not have a good experience.
5. How Organized Are They?
A good roofer has a clear process flow, an easy-to-follow project proposal, and transparency in communication. You can feel their level of organization when whoever you talk to in the company has a good grasp of what is going on, what your next steps should be, and who to talk to. The more disorganized they are, the worse your experience is likely to be.
6. Are They Detail-Oriented?
Any roofing project has high stakes, whether immediately or in the long run. You need a contractor who thoroughly understands what it takes to complete the project you have in mind.
Contractors who ask about possible disruptions to your lifestyle, or even about how to manage your landscaping during the project, are those you need. They should have thought through the ingress of materials, how to store them, and how to work through the clean-up.
Detail-oriented roofers make your project more predictable and easier to transition through.
Quick Tip: Vague answers will not do. Your roofer should be able to answer even simple questions about scheduling and material disposal in a detailed way.
7. Are They Professional in Appearance?
Reliable roofers pay attention to their professional appearance. Their equipment is neat, their branding is consistent, and they are as attentive to details about their own company as they promise to be with your roof. This is a good indicator of care and attention to detail.
Quick Tip: When you meet the roofer you are considering, observe their overall appearance and vehicle. Do they appear professional and capable?
8. Are Their Finances Managed Well?
Be wary of large upfront payments. A reliable contractor rarely charges over 50% of the total cost upfront. A fair payment schedule is usually negotiated, with a timeline that works for both the contractor and the client.
Quick Tip: Expect an opening deposit, but it should not be more than 50% of the project cost. The rest of the payment is often at project completion, or on a reasonable schedule.
9. How Flexible Are They?
Can your roofer present alternatives when you bring up possible challenges? How flexible are they when you ask for other options? Your contractor should have enough experience with various projects to respond flexibly to issues.
Royalty Roofing knows that flexibility is key to finishing quality projects on a reasonable timeline. Transparent communication and dialogue shape the project.
Quick Tip: “What-if” questions are a great way to know if your roofer is accustomed to thinking through multiple ways to solve a problem.
Get Trustworthy Roofing with Royalty Roofing
When it comes to your home security, take your time and ask all the right questions. This is the best way to make a decision that will literally last years, if all goes well. A good contractor will meet your needs and communicate transparently.
Ready to start your project? Contact Royalty Roofing at (330) 388-8352 or fill out our online form to get a reliable roofer you can trust.
